Do you offer Two-factor authentication?

Traditionally there is just 1 layer of security for any online account, that is your password. You enter your password and presto, you can access your account. Though this is convenient having one step to gain access to your account, however, is relatively insecure.

2-factor authentication (2FA) adds another security layer to the login process, reducing the chances of account hacking. In this, just knowing and entering your password is not enough. This new layer can be anything like a One-Time-Password (OTP) sent to your mobile, an auto-generated code, or biometric verification on a device you own. All these extra steps are time-sensitive, making them more secure

2FA works similar to why websites ask you to confirm your email. They want to make sure the request is coming from you. The same is the case here. 2FA makes sure that a password is not enough for someone to impersonate you.

Unfortunately, at this time none of our applications support 2FA.

Our teams are considering adding the feature and voicing your opinion on our forums on this matter is strongly suggested!

If you need any further assistance, please contact support and we'll be happy to help!


Last updated February 2020

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