My Google Play payment for VyprVPN failed. How can I reactivate my VyprVPN subscription using Google Play?

Per our Terms of Service, all accounts automatically renew until a cancellation has been entered.

If your payment fails at the time of renewal, you will need to update your payment information, at which point Google will attempt to process your payment again. To do this, follow the instructions outlined below:

On your Android device,

  1. Open Google Play
  2. Tap the 3-line icon in the upper-left hand corner
  3. Tap "Subscriptions"
  4. Tap "VyprVPN"
  5. In the "Primary Payment Method" section, tap "change" and make any necessary adjustments.

For more information on payment issues with Google Play, please see the following Google Play support article:

Fixing payment issues on your account

If you need any further assistance, please contact support.


Last reviewed/updated June 2019

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