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April 12, 2019

During the latter part of last year and early this year it became apparent that our current processes for serving our customers in China needed an overhaul. The methods employed by the Chinese government to block our service had become more advanced. We needed a new strategy as it was apparent that this fight was not going to let up and we needed a more long-term solution. Over the past couple of months, we have been working on revamping our obfuscation methods to better serve our customers in China and other regions of the world that are subject to censorship. Our development and operations teams have been heads down working on updating the applications to support these changes. We hope to have the updates out to customers on all 4 major platforms soon.

Until then, our teams are still utilizing our old methods to keep our service up the best we can. We urge all of our customers in China to use the Chameleon protocol on Android, Windows, and MacOS whenever possible. For customers using our iOS app, IKEv2 works intermittently. This means that customers will sometimes need to reconnect if the service is blocked while they are using it. Please visit here for continuous updates.


从去年下半年到今年年初的表现来看,我们为中国客户提供服务的流程需要进行彻底改革。中国政府用来阻止我们服务的方法变得更加先进。我们需要一个新战略,因为很明显这场战斗不会放松,我们需要一个更长期的解决方案。在过去的几个月里,我们一直在努力改进我们的混淆方法,以更好地服务于中国和世界其他受到审查的地区的客户。我们的开发和运营团队一直致力于更新应用程序以支持这些变更。我们希望尽快在所有4个主要平台上向客户提供更新。

在那之前,我们的团队仍在使用我们的旧方法来尽我们所能地保持我们的服务。 我们敦促中国的所有客户尽可能在Android,Windows和MacOS上使用变色龙协议。 对于IOS用户,IKEv2有时只能提供间歇性的服务。 这意味着如果服务在使用时被阻止,用户需要重新连接。请访问 在这里 持续更新